GreenLightFM

GreenLightFM Privacy Policy


GREENLIGHT STUDIOSPRIVACY POLICY

Website Privacy Policy • Effective Date: October 27, 2026

This Privacy Policy (“Policy”) explains how Greenlight Studios (“Greenlight,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects information obtained through our website and related online services. This Policy is intended to describe our actual privacy practices in clear language and should be read together with any applicable terms, agreements, or notices governing a particular service.

1. Scope

This Policy applies to information collected through Greenlight’s website, member platform, landing pages, forms, email subscriptions, scheduling or inquiry tools, and other online properties that link to this Policy. It also applies to information voluntarily provided to us through those channels.

This Policy does not replace a separate written services agreement between Greenlight and a client. If a signed client agreement contains specific confidentiality, data-handling, or other privacy provisions, those provisions govern the parties’ contractual relationship to the extent they conflict with this Policy.

2. Information We Collect

Depending on how you interact with Greenlight, we may collect the following categories of information:

• Identifiers and contact information, such as name, email address, telephone number, company, job title, and similar business contact information.

• Profile and connection information, such as biography, areas of expertise, interests, professional background, and information you choose to provide about your business, creative work, or projects. If you complete the optional matching questions, we also collect your answers about what brings you to the platform, the context and stage of your work, the kinds of connections you seek, and challenges you choose to identify.

• Communications and submissions, including messages, inquiry forms, scheduling information, feedback, and other content you voluntarily provide.

• Transaction and client information, where applicable, such as billing details, contract information, and records necessary to administer a business relationship. Payment-card information may be processed directly by third-party payment providers rather than stored by Greenlight.

• Technical and usage information, such as IP address, browser type, operating system, device information, referring URLs, pages viewed, approximate timestamps, and interactions with our website.

• Cookie and advertising information collected through cookies, pixels, tags, or similar technologies, subject to the choices and controls described below.

3. How We Collect Information

We collect information directly from you when you submit a form, subscribe to communications, request information, schedule a conversation, communicate with us, enter into a client relationship, or otherwise voluntarily provide information.

We may also collect limited technical and usage information automatically through website technologies such as cookies, analytics tools, pixels, and similar technologies.

4. How We Use Information

We may use information for legitimate business and operational purposes, including to:

• Respond to inquiries and requests.

• Provide, administer, and improve Greenlight services.

• Suggest relevant member connections using profile information and optional matching answers.

• Support member-to-member communication and meeting coordination through the platform.

• Communicate with members and people who contact us about their accounts, requests, connections, meetings, and services they choose to use.

• Send requested or permitted marketing and informational communications.

• Schedule meetings and other activities you request through the service.

• Maintain business, contractual, accounting, and legal records.

• Measure website performance and understand how visitors use our website.

• Measure and improve advertising and marketing campaigns where applicable.

• Detect, prevent, investigate, and address fraud, misuse, security incidents, or other harmful activity.

• Comply with applicable law, legal process, and lawful requests from governmental authorities.

We will not use personal information for materially different purposes from those described in this Policy without providing additional notice or obtaining consent where required by applicable law.

5. Email and Marketing Communications

If you voluntarily provide your email address, Greenlight may use it to respond to your request, provide requested information, administer a business relationship, or send marketing and educational communications where permitted by law.

You may unsubscribe from promotional emails at any time by using the unsubscribe mechanism contained in the message or by contacting us. Transactional, administrative, or service-related communications may continue when reasonably necessary to provide a requested service or administer a relationship.

6. Cookies, Analytics, and Similar Technologies

Greenlight may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support marketing or advertising.

Some technologies are necessary for the operation of the website. Other technologies may be used for analytics or advertising and may be subject to consent or browser/device controls depending on applicable law and how those technologies are configured.

You can control or restrict cookies through your browser settings and, where provided, through Greenlight’s cookie or consent controls. Disabling certain technologies may affect website functionality.

7. Meta Pixel and Advertising Technologies

Greenlight may use Meta Pixel or other Meta business tools, as well as similar advertising or analytics technologies, to measure advertising performance, understand interactions with our website, attribute conversions, build or evaluate audiences, and improve marketing.

When such technologies are enabled, they may process information associated with your device, browser, website interactions, pages visited, referral information, and advertising events. Depending on the technology and applicable settings, information may be transmitted to the relevant third-party provider.

Greenlight will configure advertising and tracking technologies in accordance with applicable law and the consent or opt-out mechanisms applicable to the website and the visitor. Where consent is required before a non-essential advertising technology is activated, Greenlight intends to obtain that consent before activation.

Third-party advertising providers, including Meta, maintain their own privacy policies and practices. Greenlight does not control how those third parties process information once transmitted to their systems.

8. How We Share Information

We may disclose information to the following categories of recipients when reasonably necessary for legitimate business purposes:

• Other members and visitors of our platform, when you create a profile or other content that the service is designed to display to them. Your optional matching answers are not displayed on your public profile, in the member directory, or on another member’s suggestion card. Messages remain subject to the Private communications paragraph below.

• Service providers and contractors that help operate our website, communications, scheduling, hosting, analytics, CRM, email, payment, security, or other business systems.

• Professional advisers, including attorneys, accountants, insurers, and other advisers, subject to appropriate confidentiality obligations where applicable.

• Government authorities, courts, regulators, or other parties when required by law or legal process, or when reasonably necessary to protect rights, safety, property, or the integrity of our systems.

• A successor entity, buyer, investor, or other transaction participant in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.

We do not sell personal information for monetary consideration. We may, however, use third-party advertising and analytics services that may constitute “sharing” or other regulated disclosure under certain state privacy laws. Where applicable, we will provide legally required choices or opt-out mechanisms.

9. Member Connections and Meetings

Greenlight uses profile information and optional matching answers to suggest member connections. Suggestions do not automatically create a connection or send a message. Members choose whether to give one another a Green light; a mutual Green light opens their conversation.

When members arrange a meeting through Greenlight, we store the proposed or confirmed time, meeting status, and any optional meeting link they provide. Meeting coordination information is made available to the participants through the service.

Meetings take place using tools chosen by the participants. The connection and meeting features do not record meetings, produce episodes, or host recording files. If you follow a meeting link to another provider, that provider’s terms and privacy practices apply to your use of its service.

Platform Member Accounts

If you create a GreenLightFM member account, the following additional practices apply.

Profile and matching. Information you add to your member profile is displayed to other members as the service is designed to do. Optional matching answers help order your suggestions but are not displayed on your public profile, in the member directory, or on another member’s suggestion card. You can skip the questions or revisit, change, or remove your saved answers in Connection preferences. Skipping preserves answers you already saved; removing clears them. Saving answers does not change your profile’s visibility or matching opt-in, create a connection, send a message, or create a charge.

Private communications. Messages between members are treated as private member content: they are not displayed publicly through the service and are not shown to members other than the participants. Consistent with our Terms of Service, GreenLightFM does not read, mine, sell, or use private member content to evaluate members. This does not limit our ability to act on a report a member chooses to submit to us, or to respond to legal process as described in Section 8.

Deactivation. You may deactivate your account. Deactivation hides your profile and pauses matching while retaining your information. An account that remains inactive for two years will be permanently deleted after email notice and a 30-day opportunity to sign in.

Deletion. You may delete your account at any time. Deletion removes your profile and personal information from active member-facing systems, and it cannot be undone. Content you shared into conversations with other members may remain visible to those members with your name removed. Limited records may be retained as described in this Policy: a one-way technical record derived from your email address is kept for a limited period so that the deleted address cannot be used to open a new account, after which it is removed automatically; and records required for legal, accounting, or security purposes are retained under Section 10.

Founding list. If you reserve a founding spot before the platform opens, we retain the email address you submit, the date of your reservation, any campaign attribution carried by the link you arrived through, and a salted technical record derived from your network address that is used to limit abuse of the form. We use them to administer the founding wave, to send you email about your founding spot, and to honor your unsubscribe if you choose one.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and accounting records, administer contracts, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods vary according to the nature and sensitivity of the information, the purpose for which it was collected, contractual obligations, and applicable legal requirements. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate recordkeeping needs.

11. Data Security

Greenlight maintains commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, alteration, disclosure, or destruction.

No method of transmission or electronic storage is completely secure. Accordingly, Greenlight cannot guarantee absolute security of information transmitted to or stored by us. If we become aware of a security incident requiring notice under applicable law, we will provide notice as required by law.

12. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding personal information, which may include rights to access, know, correct, delete, or obtain information about certain processing, and rights to opt out of certain sales, sharing, targeted advertising, or profiling activities.

If you wish to exercise an applicable privacy right, contact Greenlight using the contact information below. We may need to verify your identity to protect against fraudulent requests. We will not discriminate against you for exercising privacy rights to the extent prohibited by applicable law.

13. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended, depending on whether and how the law applies to Greenlight. Those rights can include rights to know, delete, correct, and opt out of certain sales or sharing of personal information, as well as other rights provided by law.

Greenlight does not knowingly sell personal information for monetary consideration. If Greenlight’s processing constitutes “sharing” or another regulated activity under California law, Greenlight will provide applicable opt-out mechanisms and honor legally valid requests.

California privacy requests may be submitted using the contact information in Section 17. Where applicable, requests will be handled within the time periods required by law.

California law also requires certain businesses to provide a notice at or before collection describing categories of information collected and purposes of collection. This Policy is intended to provide that information for the website, but Greenlight may provide additional just-in-time notices at individual collection points where required.

14. Children’s Privacy

Greenlight’s website and services are intended for adults and business professionals. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, please contact us using the information below.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social-media services, meeting providers, or other resources. Greenlight does not control those third parties and is not responsible for their privacy practices. Once you leave our website or interact directly with a third-party service, that provider’s terms and privacy policy may apply.

We encourage you to review the privacy practices of third parties before providing them with personal information.

16. International Visitors

Greenlight is based in the United States. If you access our website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other jurisdictions in which Greenlight or its service providers operate. Privacy laws in those jurisdictions may differ from the laws of your home jurisdiction.

17. Privacy Requests and Contact Information

Questions, requests, or complaints regarding this Policy or your personal information may be submitted to:

Greenlight Studios, a DBA of Wells IP, LLC Privacy Contact: GreenLight Studios Privacy Email: support@greenlight.fm Mailing Address: Wells IP, LLC, 1309 Coffeen Avenue Suite 1200, Sheridan, WY 82801

If you submit a privacy request, please provide enough information for us to understand and process the request. We may request additional information reasonably necessary to verify your identity where required or permitted by law.

18. Changes to This Policy

Greenlight may update this Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements. When we make changes, we will update the Effective Date and publish the revised Policy on this website.

Your continued use of the website after a revised Policy becomes effective constitutes acknowledgment of the updated Policy to the extent permitted by law.

19. No Waiver of Legal Rights

Nothing in this Policy is intended to waive, limit, or eliminate any privacy right or protection that cannot lawfully be waived. If any provision of this Policy is determined to be unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

20. Governing Law

This Policy is intended to describe Greenlight’s privacy practices and is not intended to create contractual rights beyond those required or expressly provided by applicable law. To the extent questions regarding this Policy are governed by law, the laws applicable to Greenlight and the location in which it operates will apply, subject to any mandatory privacy protections applicable to you.

Last Updated: October 27, 2026